News

Fly for free? Web glitch sells tickets for practically nothing

Fly for free? Web glitch sells tickets for practically nothing

United Airlines' planes are seen at the Newark Liberty International Airport in New Jersey, July 2, 2013. Photo: Reuters/REUTERS/Eduardo Munoz

By Lisa Maria Garza

(Reuters) – An unknown number of United Airlines customers purchased U.S. flight tickets for practically nothing for a short period on Thursday when the company’s website displayed some fares at zero but there’s no guarantee anyone will be able to use the tickets.

“One of our filings today contained an error which resulted in certain fares displaying as zero,” United Airlines spokeswoman Jennifer Dohm said in an email. “We have corrected this error.”

The airline said it temporarily shut down its website and stopped booking flights through its phone center for approximately two hours before resuming operations after the error was fixed.

Miscellaneous airport fees may have resulted in some passengers paying a nominal cost for the tickets. United was still debating if it will honor the fares purchased or if customers are out of luck.

“We are in the process of evaluating this and as always we will do what is appropriate,” Dohm said.

Latest News

7 hours ago in Entertainment

McDonald’s serving up ‘smarter’ Happy Meals

18-overlay-2

Ronald McDonald plans to serve up a side of literacy as the fast food giant swaps toys for millions of books.

8 hours ago in Entertainment

OPENING WEEKEND: ‘Hail, Caesar!’ and ‘Pride and Prejudice and Zombies’

12-overlay-2

Here's a look at some of the films set to open this weekend.

10 hours ago in Lifestyle

Smoking bans lead to better national health

smoking

People living in countries with public smoking bans have lower exposure to secondhand smoke and better health, according to a fresh look at past research from 21 nations.

15 hours ago in Music

Elton John eyes farewell tour

eltonjohn

The veteran pop star is "gradually" winding down his music career and wants to say goodbye to fans with a farewell tour.

15 hours ago in Music

Coldplay channeling Glastonbury for Super Bowl 50

16-overlay-5

Chris Martin and his bandmates will headline the halftime show at Sunday's Super Bowl 50.