News

Fly for free? Web glitch sells tickets for practically nothing

Fly for free? Web glitch sells tickets for practically nothing

United Airlines' planes are seen at the Newark Liberty International Airport in New Jersey, July 2, 2013. Photo: Reuters/REUTERS/Eduardo Munoz

By Lisa Maria Garza

(Reuters) – An unknown number of United Airlines customers purchased U.S. flight tickets for practically nothing for a short period on Thursday when the company’s website displayed some fares at zero but there’s no guarantee anyone will be able to use the tickets.

“One of our filings today contained an error which resulted in certain fares displaying as zero,” United Airlines spokeswoman Jennifer Dohm said in an email. “We have corrected this error.”

The airline said it temporarily shut down its website and stopped booking flights through its phone center for approximately two hours before resuming operations after the error was fixed.

Miscellaneous airport fees may have resulted in some passengers paying a nominal cost for the tickets. United was still debating if it will honor the fares purchased or if customers are out of luck.

“We are in the process of evaluating this and as always we will do what is appropriate,” Dohm said.

Latest News

in Local, Local Sports, Sports, UVA, UVA Sports

Virginia Baseball Defeats Miami, Claims Series

Baseball

UVA won game 2 of an ACC home series against Miami 5-2.

in Local, Surrounding Counties

Dominion Will Close Ash Ponds At Some Plants

Updated
Dominion Virginia Power Truck 032613 CC

Dominion Power will close coal ash ponds at a Fluvanna facility and three others.

in Albemarle County, Election, Local, Surrounding Counties, UVA

Culpeper Woman Abandons Bid For State Senate

Updated
Elephant Donkey Symbols  102708

A Culpeper woman abandons her campaign for the State Senate.

in Local, Surrounding Counties

Man Becomes Suspect In Death Of UMW Student

Mary Washington University of

A man is a suspect in the death of a University of Mary Washington student.

in Entertainment

This weekend in entertainment history

roseanne

A walk down Hollywood's memory lane.